Scheels

Janna Barnes a month ago

⭐ Minn Kota Terrova: Brand New, Yet Somehow Always in the Shop If you're considering a Minn Kota Terrova, our experience has been one long demonstration of why people are moving to Garmin. We bought a brand-new boat with a brand-new Minn Kota Terrova, and this trolling motor has been garbage basically since day one. Almost immediately, it started making an awful, obnoxiously loud noise anytime we ran it above about level 5. So, back to Scheels it went with almost no hours on it. Their solution? They “cleaned it up.” A nearly brand-new trolling motor. Cleaned it up. Sure. That sounds completely normal. Unsurprisingly, the noise came back. Except this time, it was even louder. We contacted Minn Kota directly, and they instructed Scheels to replace the lower unit. Minn Kota told us the lower unit was in stock. Scheels then took THREE WEEKS to get it. Three weeks. For an in-stock part. Fine. The part finally arrives. We bring the trolling motor back to Scheels, and then it proceeds to sit there for almost ANOTHER TWO WEEKS. It took daily phone calls, repeated pushing, and several rounds of “it’ll be done in the morning” before we finally got any movement. After enough ch

Cheryl McCallum 2 months ago

General service and specifically bike repair get my highest praises. They figured out my e assist bike problem and did some backflips to get it fixed quickly for me. Wish we had these stores down South. Shout-out to McCade, the tech who saw it through!

Isaac James Tea 4 months ago

Just went to update the wardrobe quick for an event. Dana served me and was some of the best service I've ever had. I usually don't like to be bothered and don't even post reviews but she was that's good and I was so impressed. I would go back to these Scheels for all my needs. She deserves a raise!!

Bri McCarthy 4 months ago

Madie O. In the shoes was so nice and very helpful when I was getting my first birkenstocks. She got me two different sizes because birkenstocks can run big and I'm usually a 7.5 in regular shoes. We tried an 8 and my toes didn't reach the edge at all and the 7s fit perfectly. She adjusted the straps so I wasn't going to lose a sandal. She explained how to take care of them so I can use them for years. Very helpful and informative!

Paul a year ago

I have never heard of this store much less been in one. It was by far the best customer service I have ever experienced. I counted how many employees greeted me and how many asked if they could help, 14. There is a real sense of pride in the employees here. I was overwhelmed with the way they market their merchandise. Shelves are stocked, it is orderly and clean! Not one shelve in disarray. My son asked me to pick up a pair of Nikes, who knew there were 200 pairs! I could not quit looking at this store, it is simply amazing and I wish they would expand into Canada and out west. They set the standard in customer service, quality and merchandising.